As a registered Finance Provider FSP 469186, we offer quick & easy, competitive vehicle financing through Takanini Motors Limited (trading as Thames Autos), where we work hard to make your vehicle buying experience as hassle free as possible. We can tailor a finance package that you are completely comfortable with, one that suits your budget and your lifestyle.
At Takanini Motors Limited (trading as Thames Autos) we are committed to responsible lending, and whatever your current situation, we are here to work with you to ensure you make an informed decision. Helping you find the right vehicle finance package is our priority, ensuring it fits within your budget and our finance lending requirements. No matter whether you’re self-employed or working nine to five, we understand your circumstances and are here to help.
We are always looking for ways to improve our service to you. If something has gone wrong, we want to know.
Please send an email to firstname.lastname@example.org and tell us what has happened and how we can resolve matters. If you have any documents or correspondence that will help us understand your complaint, please attach them to the email.
When we receive your complaint, we will:
If we cannot agree on how to resolve the complaint, you can contact Financial Services Complaints Limited (FSCL). FSCL are an independent, not-for-profit, external dispute resolution scheme approved by the Minister of Consumer Affairs.
FSCL’s service does not cost you anything and they will help resolve the complaint.
You can contact FSCL: